Senior Client Revenue Manager

• Client Relationship & Revenue Ownership

• Own Net Revenue Retention (NRR) across a portfolio of 10–20 accounts, including retention, expansion ARR, and upsell pipeline.
• Lead structured weekly client calls with clear agendas, performance reviews, and strategic recommendations.
• Build strong executive-level relationships with founders, CROs, and revenue leaders.
• Identify and close expansion opportunities, including additional campaigns, upgraded service tiers, and new use cases.
• Ensure renewals and expansions feel like natural next steps rather than last-minute conversations.
• Campaign Intelligence & Strategic Guidance

• Analyze outbound campaign performance and translate data into clear strategic recommendations.
• Monitor trends such as reply rates, sequence fatigue, ICP targeting drift, and deliverability signals.
• Proactively surface risks or opportunities before clients identify them.
• Advise clients on ICP refinement, messaging strategy, and outbound sequencing improvements.
• Evaluate AI-generated insights and convert them into client-ready strategic recommendations.
• Tech Stack Fluency & Internal Coordination

• Operate daily within HubSpot and Airtable for campaign monitoring, client health tracking, and account documentation.
• Translate client needs into actionable briefs for internal execution teams.
• Maintain accurate records of campaign status, health scores, and expansion signals.
• Use AI tools for call preparation, strategy analysis, and communication drafting.
• Onboarding & Client Development

• Lead onboarding for new clients, setting expectations and establishing operational cadence.
• Run Quarterly Business Reviews (QBRs) that connect campaign performance with revenue outcomes.
• Help clients evolve their outbound programs toward more advanced targeting, messaging, and pipeline strategies.
• Guide clients toward stronger pipeline performance through continuous strategic optimization.

• Non-Negotiable

• Agency or consultancy client management experience with ownership of strategic client relationships.
• Proven experience managing and growing high-value accounts with revenue responsibility.
• Strong ability to lead executive-level conversations with founders, CROs, and senior revenue leaders.
• Campaign data literacy, including the ability to interpret performance trends and derive strategic insights.
• Hands-on experience using CRM and operational tools such as HubSpot and Airtable.
• Demonstrated ability to use AI tools (Claude, Gemini, or similar) as part of a daily professional workflow.
• Excellent strategic communication skills with the confidence to challenge assumptions and guide decision-making.
• Strong Preference

• Background in outbound sales, demand generation, or pipeline development programs.
• Experience working with outbound sequencing or automation tools.
• Familiarity with workflow automation platforms such as Clay, n8n, or similar tools.
• Experience managing international clients or distributed teams.
• Previous involvement in building client success playbooks, onboarding frameworks, or scaling CS operations.

Huzzle