Maritime IT Field Service Technician - Panama/ Colombia

• Conduct field installations, upgrades, and commissioning of VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals (e.g., FleetBroadband, Iridium Certus).
• Perform IT systems integration including onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks.
• Provide hands-on technical support for onboard IT systems, including routers, switches, servers, Wi-Fi access points, and IoT maritime equipment.
• Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues.
• Complete site surveys, service reports, handover documents, and technical documentation in accordance with Global Satcoms’ standards.
• Ensure all safety protocols and client-specific requirements are followed during onboard interventions.
• Maintain communication with vessel agents, ship operators, and logistics teams to coordinate travel, tools, and spare parts for interventions.
• Provide customer training and onboard support during handover when necessary.

• Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred).
• Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems.
• Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity best practices.
• Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment.
• Ability to read technical diagrams and interpret system schematics.
• Strong communication, documentation, and customer service skills.
• Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus.
• Valid seafarer’s medical (ENG1 or equivalent) and willingness to travel globally on short notice.

• Competitive field rates and project-based compensation
• Exposure to global clients in maritime, offshore, and oil & gas sectors
• Ongoing training and certification opportunities
• Opportunity to work within a dynamic and fast-growing international team

Global Satcoms