Head of Revenue Operations

• Own the company’s HubSpot CRM architecture end-to-end including pipelines, lifecycle stages, workflows, custom properties, and reporting.
• Design scalable revenue data models that align CRM activity with pipeline and revenue outcomes.
• Define and enforce data standards across the GTM stack including HubSpot, Airtable, outbound tooling, and AI systems.
• Conduct ongoing CRM audits and maintain data integrity, deduplication, and attribution accuracy.

• Build reporting frameworks that track pipeline health, revenue velocity, conversion rates, and retention metrics.
• Develop dashboards that help leadership understand what’s happening in the business in real time.
• Deliver strategic revenue insights and performance reports to executive leadership.
• Build client-facing analytics dashboards used for operational reviews and strategic decision-making.

• Conduct RevOps assessments and CRM audits for client organizations.
• Design and implement HubSpot and CRM infrastructure including automation, integrations, and reporting.
• Operate as a senior RevOps advisor in client engagements, providing guidance on pipeline architecture, analytics, and systems strategy.
• Develop playbooks and frameworks that enable RevOps delivery to scale.

• Build and manage automation workflows using n8n or equivalent integration tools.
• Connect CRM systems with outbound tools, enrichment platforms, and operational databases.
• Implement integrations between CRM systems and billing platforms such as Stripe.
• Use AI tools to automate reporting, data analysis, documentation, and operational workflows.

• Help build and scale the RevOps practice within the organization.
• Contribute to hiring and mentoring junior RevOps analysts and operations specialists.
• Develop internal frameworks and best practices for RevOps service delivery.

• Core Qualifications

• Deep HubSpot CRM architecture expertise with experience building systems from the ground up.
• Proven experience designing revenue pipelines, lifecycle models, and CRM data structures.
• Hands-on experience building integrations using n8n, Zapier, Make, APIs, or webhook-based workflows.
• Strong revenue analytics skills, including pipeline coverage modeling, CAC analysis, and cohort retention analysis.
• Experience implementing automation-driven GTM systems across CRM, outbound tools, and data platforms.
• Working knowledge of Salesforce CRM, including data models, reporting, and migration planning.
• Ability to translate complex operational data into clear strategic recommendations.
• Preferred Experience

• Experience delivering RevOps consulting or agency-style CRM implementations.
• Hands-on production experience with n8n automation workflows.
• Experience integrating Stripe or billing platforms with CRM systems.
• Familiarity with AI tools used in operations workflows (e.g., AI-assisted reporting, workflow automation, documentation generation).
• Experience hiring or mentoring RevOps analysts or CRM administrators.

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